Open world economy and the availability of “Growth Opportunities” outside of their backyards are forcing companies to think “Global” and participate in the “Global Economic Development”. Local companies are increasingly being seen as setting up their bases / acquiring companies outside to the home country and contributing in the growth of the country thereby growing in the process. How to clarify roles in a matrix setup?
This definitely is good for the consumers, the company and the economy overall, however this throws multiple complex challenges for HR including that of working in a “Global Matrix Setup”.
Its challenging to work in the Global Matrix Setup, but the challenges can be minimized or we can even overcome these challenges by focusing on the following:
The Role Expectations Matrix is a team forming activity that aims to map out the expectations among team members. It helps team members to best define their roles and avoid future conflicts due to hidden or unknown expectations.
For example, consider the Role Expedition matrix below. If John is a Dev, he should place his notes with expectations for another Dev on the (Dev, Dev) cell; the notes with expectations for QAs on the (Dev, QA) cell; then the notes with expectations for PM on the (Dev, PM) cell; and so forth.
Group conversation for the whole matrix. We recommend selecting one “from” role (a matrix vertical line) and then each person reads his/her expectation notes for that role. Then repeat for all roles.
Do you use the matrix in your company? Did you already know about the matrix? What did you think of it? Do you want to use it in your business?
Tell us about your experience with this tool in the comments.
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