ContactoNew Offer: Quality Regional Mgr Americas for Cisco Networking Academy
INLEA, a global organization dedicated to manage international teams and develop educational programs, is in partnership with a very relevant IT global corporation. INLEA supports from several years ago a Cisco global education initiative covering more than 1,000,000 students worldwide. As part of the growth strategy, INLEA is currently recruiting and contracting a Quality Regional Manager for Networking Academy Program for Cisco.
Reporting to Cisco Account Manager of INLEA and supervised by Networking Academy Quality Global Manager, the position will have the following duties and responsibilities:
- Contribute to the quality management approach of an international educational program with a perspective of continuous improvement
- Using specialized tools; analyze data, identify high and low performers and manage initiatives to address opportunities and issues around educational quality.
- Ensure field teams are involved in improving the quality of the educational program appropriately in a regular manner
- Build a Regional Community, promote best practices using virtual communities as well as academy partnerships
- Be the point of contact for quality in the region in events and virtual communities
- Develop models and manage initiatives to address issues on educational quality and quality management
Suitable candidates will possess the following professional background and skills:
- Very strong communication skills (presentations, interpersonal, etc.)
- Excellent PR and positive customer service attitude
- Ability to operate in a multicultural environment
- Experienced member of Networking Academy Community
- Ability to manage customer relations in a potentially stressful environment
- Tested user of virtual communication tools (Webex, etc.)
- Mature and dynamic
- Independently working in a team, with a flexible approach, problem solving skills and
- Fluency in English and Spanish
- Willing to travel
- Knowledge of quality management standards an asset
What you can expect
- Full time
- Working in an international team
- Competitive compensation
- Preferred independent contractor
Contact: Mr. Xavier Simó; xsimo@inlea.comINLEA, a global organization dedicated to manage international teams and develop educational programs, is in partnership with a very relevant IT global corporation. INLEA supports from several years ago a Cisco global education initiative covering more than 1,000,000 students worldwide. As part of the growth strategy, INLEA is currently recruiting and contracting a Quality Regional Manager for Networking Academy Program for Cisco.
Reporting to Cisco Account Manager of INLEA and supervised by Networking Academy Quality Global Manager, the position will have the following duties and responsibilities:
- Contribute to the quality management approach of an international educational program with a perspective of continuous improvement
- Using specialized tools; analyze data, identify high and low performers and manage initiatives to address opportunities and issues around educational quality.
- Ensure field teams are involved in improving the quality of the educational program appropriately in a regular manner
- Build a Regional Community, promote best practices using virtual communities as well as academy partnerships
- Be the point of contact for quality in the region in events and virtual communities
- Develop models and manage initiatives to address issues on educational quality and quality management
Suitable candidates will possess the following professional background and skills:
- Very strong communication skills (presentations, interpersonal, etc.)
- Excellent PR and positive customer service attitude
- Ability to operate in a multicultural environment
- Experienced member of Networking Academy Community
- Ability to manage customer relations in a potentially stressful environment
- Tested user of virtual communication tools (Webex, etc.)
- Mature and dynamic
- Independently working in a team, with a flexible approach, problem solving skills and
- Fluency in English and Spanish
- Willing to travel
- Knowledge of quality management standards an asset
What you can expect
- Full time
- Working in an international team
- Competitive compensation
- Preferred independent contractor
Contact: Mr. Xavier Simó; xsimo@inlea.com
